How are your rights shaping up?
You have the right to access your data, to correct it, and to request its deletion. In addition, you have the right to object to the processing of your personal data or request the restriction of its processing.
Your provision of the required personal data is voluntary, but it is a condition for us to provide certain services to you (e.g., maintaining an account, sending a newsletter). We do not make individual decisions towards you based solely on automated processing (profiling) that would produce legal effects or similarly materially affect you.
Our domain has an SSL certificate, so your data is encrypted.
Below you will find all the most relevant issues related to the processing of personal data on our site.
Who is the controller of the website and personal data?
The administrator (controller) of the website and personal data is:
Soft360 sp. z o.o., a limited liability company registered in the National Court Register of Poland under KRS number 0000840618. Our registered office is at Plac Andersa 7, 61-894 Poznań, Poland. Our registered Polish VAT number is NIP 7831821223, and REGON 386510118, e-mail address: [email protected], tel. no. +48 61 111 00 45.
What is the legal basis for processing personal data?
Personal data shall be collected and processed in accordance with the provisions of applicable law, to the extent applicable, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), known as GDPR.
For what purposes do we process your data?
We process data only to the extent that is relevant to the operation of our store and store it for the period allowed by law. We process data provided by users when using the store.
- In order to conclude and perform a contract, and in order to set up and maintain an account, we process such data as name, surname, address of residence, Tax Identification Number, telephone number, e-mail address, bank account number, payment card number – the processing is necessary for the performance of the contract to which the data subject is a party, or to take action at the request of the data subject before concluding the contract.
- In order to add reviews and verify them, and to enable the use of the contact form, we process data such as name, email address, phone number – when the processing is necessary for the purposes of legitimate interests pursued by the administrator or by a third party.
- For the purpose of direct marketing – i.e. when the data subject has consented to the processing of his/her personal data for one or more specified purposes, we process data such as name, surname, e-mail address, telephone number, address.
- We may also process data for the purposes of sending newsletters and conducting loyalty programs we process data such as name, surname, e-mail address, telephone number – when the data subject has consented to the processing of his/her personal data for one or more of the specified purposes.
- For purposes related to the fulfillment of legal obligations and the establishment and investigation of claims: name, residential address, e-mail address, telephone no., IP, payment card no., bank account no. – when processing is necessary to fulfill a legal obligation incumbent on the administrator.
To whom do we share personal information?
We provide personal data to other entities only to the extent that the data subject has consented to the processing of data, to the extent that it is necessary for the performance of a contract, or to the extent that it results from the legitimate interests pursued by the controller. These are the following who cooperate with the store: online payment operators, banks, couriers, suppliers of marketing tools. In the case of marketing tool providers used commonly.
Exactly what rights do you have in relation to the processing of your personal data?
You have the right to:
- request access to your personal data,
- request rectification of your personal data,
- object to the processing of personal data,
- request the deletion of their personal data,
- request for restriction of processing of personal data,
- request for portability of personal data,
- obtain information about automated decision-making, including profiling, and the safeguards applied in connection with the transfer of such data outside the EU,
- obtain information about the purposes of processing, categories of personal data processed, recipients or categories of recipients of such data,
- obtain information about your rights under the GDPR, the right to lodge a complaint with the relevant authority, the intended period of data storage or the criteria for determining this period, the source of the data,
- obtain a copy of your personal data.
If you wish to exercise any of the rights mentioned above, please inform us. We will promptly provide you with any information about the action taken on your request.
You can withdraw the consent you have given us to process your personal data at any time. To do so, please contact us.
Cookie Policy
Cookies are commonly occurring short text information that identify the software you use, customize content for you and ensure proper operation of websites. They are stored on the device you use and have a domain name, storage time and a specific value. Cookies used in our store are secure and are divided into session cookies and persistent cookies. Session cookies are stored only until the session of a particular browser ends. Persistent cookies are stored on the device until they are deleted. You can use your browser to change your cookie preferences or delete them (persistent cookies) at any time.
For what purposes do we use cookies?
Our Internet pages use so-called “cookies”. Cookies are small text files and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.
In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising.
Cookies are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies). The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent; consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in the context of this data protection declaration and, if necessary, request your consent.
We use cookies to ensure the best possible functioning of the online store and to promote it. This includes the creation of analysis and statistics that help us understand our customers’ needs and the analysis of user activity through analytical tools. These tools are used widely, and information on the privacy policies of the above companies can be found at the links above. The Administrator may use various services from aforementioned companies. These services help the Administrator analyze traffic on the Store based on the collected data processed in an anonymized manner.
Third-party providers, social media
External hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.
Our hoster will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data.
Google Analytics
We use the web analysis service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website.
Google Analytics uses “cookies”. These are text files that are stored on your computer and enable your use of the website to be analysed.
The information generated in this way about your use of this website (including the shortened IP address) is transferred to a Google server and stored there, whereby a transfer to the USA is possible.
Google uses this information on our behalf to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. Your IP address collected in this context will not be merged with other Google data.
You can prevent the storage of cookies by selecting the appropriate settings in your browser.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, you can set an out-out cookie:
Deactivate Google Analytics
This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click on this link again.
In the case of data transfer to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement „Data Privacy Frameowrk”, which guarantees compliance with the data protection level applicable in the EU.
This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.
Privacy policy of Google: https://support.google.com/analytics/answer/6004245?hl=en
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display adverts in the Google search engine or on third-party websites when the user enters certain search terms in Google (keyword targeting). Furthermore, targeted adverts can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analysing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.
Data transmission upon conclusion of contract for online shops and dispatch of goods
If you order goods from us, we will pass on your personal data to the transport company entrusted with the delivery and to the payment service provider commissioned to process the payment. Only the data required by the respective service provider to fulfil its task will be disclosed.
Encrypted payment transactions on this website
If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorisation) after the conclusion of a chargeable contract, this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
With encrypted communication, the payment data you transmit to us cannot be read by third parties.
Payment services
We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment details (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions.